Announcements

🎄 Christmas & New Year Support Hours

  • 24th December 2025
Our offices will be closed from 25th December and will re-open on 5th January. Our online help desk remains staffed during this period. You are welcome to lodge support tickets as normal, however please note that response times may be slightly longer than usual due to reduced staffing. Billing notice:Payments made via BPAY or Bank Transfer may ...
Continue reading

Seasons Greetings

  • 20th December 2024
As 2024 draws to a close we  would like to thank you our valued clients for your continued support throughout this year we and look forward to working with you again in 2025. Our offices will be closed from the 21st of December and will be re-opening on the 6th of January. As always the online help desk will be monitored 24/7 over this break, ...
Continue reading

Melbourne Data Centre Migration – 20th September 2024

  • 18th September 2024
We will be migrating our Melbourne data centre services from Vocus to the 5GN Datacentre. Details:Date: Friday, 20th September 2024Time: 10:00 PM to 6:00 AM (AEST)Expected Downtime: 5-6 hoursAffected Clients: All clients hosted in Melbourne What You Need to Do:No action is required unless you are a colocation client. If you plan to move your ...
Continue reading

Brisbane Network Upgrade and DC Migration

  • 13th September 2024

As per our status announcement here our Network Upgrade and DC Migration has begun.

 

Please refer to the status page for any updates.

Continue reading