As a reseller, you might occasionally need to boost server resources for your cPanel or Plesk hosting accounts to handle higher demand or improve performance. To make this easy, we offer flexible upgrade options. Here’s what you need to know and how to get started.
Upgrade Options
Upgrade 1
- 200% speed increase
- 2GB of physical memory (pMem)
- 10MB/s disk I/O speed
- 10,240 IOPS
Upgrade 2
- 400% speed increase
- 4GB of physical memory (pMem)
- 10MB/s disk I/O speed
- 10,240 IOPS
When Should You Upgrade?
You might need to upgrade if:
- Websites under your reseller plan are slowing down due to resource limits.
- Traffic spikes are causing accounts to hit their caps.
- A client requires more power for resource-heavy applications.
How to Request an Upgrade
If an upgrade is needed, simply:
- Log in to your client area and raise a support ticket.
- Include the hosting account names that need upgraded resources.
Our team will review your request and provide the available upgrade options.
Frequently Asked Questions
Can I downgrade later if the extra resources aren’t needed?
Yes, you can request a downgrade, but it will only take effect at the end of the billing cycle.
How long does it take for the upgrade to be applied?
Upgrades are processed within 24 hours of approval.
Do upgrades apply to all accounts in my reseller plan?
No, upgrades are applied individually. You’ll need to specify which hosting accounts to upgrade.
Can Plesk accounts be upgraded as well?
Yes, the same options and inclusions apply to Plesk hosting accounts.
Need Help?
If you’ve got any questions or want to discuss the best option for your clients, contact our support team by raising a ticket through your client area
