Follow these steps to configure a SmarterMail IMAP connection in Outlook:
- Open Outlook.
- Either use the default Profile Outlook gives you (named "Outlook"), or create a new Profile for this account.
If you want, you can choose to have Outlook prompt you for a specific profile when it opens, or you can set Outlook to always open a specific Profile. - Enter the full email address you want to set up.
- Click the Next button.
- You may be presented with an Advanced Setup modal -- select Exchange from the list of options if you are.
- If you are prompted with a certificate warning, click the Yes button to accept the certificate.
This will generally only occur if you haven't accepted a connection that uses the same SSL certificate before. - During the set up process, you'll see a Windows Security modal that asks for a password -- input your mail account password and check the box to "Remember my credentials". Checking this box saves your credentials in Windows Credential manager.
- Click the OK button.
- After you input your password, Outlook will ask you to set your sync settings.
This is telling Outlook how far back to go to sync your account. By default, 1 year is selected, which is a good place to start.
If you have a large mailbox -- say, 5GB or more -- you may want to limit the sync to 6 months or less, if possible. Regardless, you can always change this in Account Settings once the account is set up. - Click the Next button.
- You will automatically have the account set up in Outlook
- Clicking the Done button will open Outlook -- if you have Outlook set to select a Profile each time you open it, you'll have to select your newly-created Profile from the dropdown menu. Otherwise, Outlook should open and start syncing to your SmarterMail account.
