If you experience an error such as
The IMAP server "mail1.myownserver.net" doesn't support MD5 Challenge-Response authentication. Please check your account settings and try again.
When setting up your iPhone to talk to our mailserver then go thru the following steps to resolve the issue
iOS updates can change all previous SMTP settings to MD5 Challenge-Response. The resolution is as follows:
- From the home screen on your device tap Settings, and then Mail, Contacts, Calendars.
- Then tap the email account under Accounts.
- Tap Account.
- Scroll down and tap SMTP under Outgoing Mail Server.
- Tap on your Primary SMTP server.
- Tap Authentication.
- Change MD5 Challenge-Response to Password.
- Tap the button on the top left to go to the previous screen, then click Done.
