How to Manage Your SmarterMail Email Accounts in the Client Area Print

How to Manage Your SmarterMail Email Accounts in the Client Area

If your hosting service includes SmarterMail, you can manage your email users, aliases, and mailing lists directly from the WHMCS Client Area — no separate login needed.

Step 1: Log In to the Client Area

1. Go to the Client Area Login.
2. Enter your email address and password.
3. Click Login.

Step 2: Open Your Email Hosting Product

1. From the top menu, click Services.
2. Select My Services.
3. Click the name of the service that includes SmarterMail (e.g., "Email Hosting – SmarterMail").

Step 3: Use the SmarterMail Management Options

On the left-hand Actions menu of the Product Details page, you’ll see these available tools:

• Manage Users – View or edit existing email accounts.
• Add User – Create a new SmarterMail email address.
• Manage Aliases – View or modify alias addresses.
• Add Alias – Create a new alias that forwards to one or more accounts.
• Manage Mailing Lists – Set up or adjust distribution/mailing lists.
• Manage Domain Aliases – Add or change domain aliases used for receiving mail.
• Login to Webmail – Open SmarterMail webmail directly without re-entering credentials.
• Upgrade/Downgrade Options – If supported, change your hosting plan.

Common Tasks You Can Perform

• Create new email users or aliases
• Update passwords for existing accounts
• Forward mail using aliases
• Manage mailing lists for groups
• Access webmail instantly
• Upgrade or downgrade your hosting plan

Need Help?

If you’re unsure how to use any of these features, feel free to submit a support ticket and we’ll assist you.