| This document outlines how to configure your Apple Mail with our Hosted Microsoft Exchange service. Please note your circumstances may differ slightly due to software version, machine or internet service provider configuration, however the settings provided here will assist with successful configuration of your computer email software. |
Important When configuring your email software or device, please consult the welcome pack instructions for server information, username, password, and specific settings. This information is provided as a generic guide alongside your specific setup information provided by our team. |
Need Help? In the event you are not able to properly configure your email software using this guide, please visit our website and open a support ticket. Our team is available and ready to assist. |
| Step 1 Open Apple Mail and create a new email account. Use the credentials and configuration information contained in your welcome guide to populate the following dialogs. Account Description example: Fluccs Hosted Exchange account - [Name] |
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| Step 2 Set your incoming mail server. |
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| Step 3 Set your outgoing mail server. |
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| Step 4 Setup account details. |
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| Step 5 Once you have configured the Hosted Microsoft Exchange account, navigate to the Advanced options and select SSL configuration for synchronisation. |
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| Step 6 To utilise advanced features of your Hosted Microsoft Exchange Server, some advanced configuration of Apple Mail is required. This allows Apple Mail to access the Global Address List (contains all staff contact information) and enables auto-complete whilst email addresses are being typed for new emails. |
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This panel is not mandatory, however recommended for access to advanced Microsoft Exchange features. |
| That's it. Now your Apple Mail software should be configured and ready for use with our Hosted Microsoft Exchange service. |
| Help Need Help? Please visit our website, then click on Technical Support and provide details for your technical support request. |