If you have forgotten your hosting control panel password (such as cPanel or Plesk), you can reset it directly from your Client Area — no support ticket required.
The password reset option is located in the Actions menu on the left-hand side of the Hosting Overview page.
Option 1: Use the “View Details” Shortcut on the Portal Home Page
- Log in to your Client Area.
- On the portal home page, find the hosting service you want to manage.
- Click the View Details button on the right-hand side of that hosting package.
- This will take you to the Hosting Overview page for that service.
Option 2: Go via Services → My Services
- Log in to your Client Area.
- Go to Services → My Services.
- Click the hosting service you want to manage.
- This will open the Hosting Overview page for that service.
Reset Your Control Panel Password
- On the Hosting Overview page, look for the Actions menu on the left-hand side.
- Click Reset Password.
- Enter your new password (and confirm it if prompted).
- Click the confirmation button to save the change.
Your hosting control panel password will be updated immediately.
Important Notes
- This resets the password for your hosting control panel login (e.g., cPanel/Plesk), not your Client Area password.
- Your website, email, and data are not affected by this change.
- If you use the old password in other places, you may need to update it in tools such as:
- FTP software
- Email applications (if they use the hosting account password)
- Third-party apps that connect to your hosting service
Where to Find Your Login Details
After resetting the password, return to the Hosting Overview page to find your control panel login link and username.
If you run into any issues resetting your password, please contact our support team and we’ll help you out.
