Email aliases let you create additional email addresses that forward into an existing Titan mailbox without requiring a separate mailbox or login.
For example:

• sales@domain.com → delivers to john@domain.com

• info@domain.com → delivers to support@domain.com

Aliases are perfect for teams, role-based addresses, or consolidating email into one mailbox.

📌 Before You Begin

• You must have an active Titan Email plan on your domain.

• Aliases can only be created for existing mailboxes (you cannot create an alias without a primary mailbox).

• Aliases do not have their own login — all mail is delivered to the target mailbox.

How to Add an Email Alias

Step 1 — Log in to Your Client Area

1. Visit https://clients.fluccs.com.au/clientarea.php

2. Sign in using your account email and password.

Step 2 — Open Your Titan Email Service

1. Go to Services → My Services

2. Click your Titan Email subscription

3. Select Manage Email Accounts

This will take you to the Titan Email control panel for your domain.

Step 3 — Edit the Mailbox You Want the Alias Delivered To

1. Find the mailbox you want the alias to deliver into (e.g., john@domain.com)

2. Click Manage

Step 4 — Add the Alias

Inside the mailbox settings:

1. Go to the Aliases tab

2. Click Add Alias

3. Enter the alias address (e.g., sales@domain.com)

4. Save your changes

The alias is active immediately.

📤 Sending Mail From an Alias (Optional)

If you want to send email from the alias (From: address), complete this additional setup:

Titan Webmail

1. Log in to app.titan.email

2. Go to Settings → Email Aliases

3. Enable "Allow sending from this alias"

4. Follow the verification steps if prompted

Desktop or Mobile Email Apps

You’ll need to add the alias as an additional “From” identity using Titan’s SMTP settings.

💡 Common Questions

Do aliases cost extra?

No — aliases are included with Titan Email plans.

Can I add multiple aliases to one mailbox?

Yes. Titan allows multiple aliases per mailbox.

Can I create an alias that forwards to an external email address?

No — Titan aliases can only deliver to Titan mailboxes on the same domain.

Do aliases work with forwarding or filters?

Yes — once the message arrives in your mailbox, it behaves like any other message.